Shipping Policy

YOUR CONFIRMATION OF ANY ORDER PLACED WITH NAANI UDO HB INDICATES YOUR FULL ACCEPTANCE, KNOWLEDGE OF AND COMPLIANCE WITH THE TERMS AND CONDITIONS LISTED BELOW

1.0: Processing Times

Once your order is placed, please allow up to 3 working days for your order to be processed. This applies to all orders, unless otherwise stated

If you have ordered multiple products, please refer to the item with the longest shipping time frame, as we ship orders in their entirety and not in parts as to limit our economic impact. 

1.1: Ready to Ship Wigs, ‘Wig Drop' Wigs, Hair Accessories and Products 

If you have ordered one of our Ready To Ship wigs (a.k.a. a wig from our 'Wig Drops') or any of our hair accessories and products, please allow up to 3 additional working days for your order to be packaged and shipped from our processing unit in the UK. 

1.2: Bundles, Closures and Frontals

If you have ordered any of our bundles, lace closures or lace frontals, please allow up to 7 additional working days for your order to be packaged and shipped from our processing unit in the UK.

 

1.3: Premade Wigs

If you have ordered one of our Premade wigs, please allow to up 10 additional working days for your order to be customised, packaged and shipped from our processing unit in the UK.

1.4: Custom Wigs

If you have ordered one of our Custom wigs via our booking link or via consultation, please allow to up 12 additional working days for your order to be customised, packaged and shipped from our processing unit in the UK.

1.5: Extended Processing Times in Times of High Volume Sales

PLEASE NOTE: During extremely high sales periods (due to the volume of orders being processed) there may be an increase of up to 10 working days concerning processing times; this will consequently result in shipping times also being extended proportionally. If this is the case, you will be notified and kept informed about the status of your order.